Loudoun County business news and announcements

Herndon, VA – June 1, 2011 - OneVoice Communications, Inc. announced today that they have been chosen by a large international airline carrier to facilitate their entire array of telecommunications services at their North American headquarters call center. 
OneVoice’s global reputation as a highly personalized customer service leader combined with their ability to offer customized and affordable telecommunication solutions made them a perfect partner for this airline who also puts great value on consumer relations.
“We are thrilled to establish a cost-effective solution that comes with the ability to scale services and add features during what we hope will be a long-lasting partnership.  In addition, we will extend to our client the same high-level of customer service OneVoice is known for,” said Chris Kane, Vice President of Sales for OneVoice.

OneVoice will provide all Voice Services including in-bound, outbound and local call traffic for the carrier.  By leveraging Session Initiation Protocol, OneVoice will create a more efficient, higher capacity solution.  Amongst its numerous benefits, a SIP-enabled telephony network is attractive because while greatly increasing the number of calls that can be received at once, it also comes with a significant cost savings.

About OneVoice
Headquartered in Herndon, VA, OneVoice is a global VNO (“virtual network operator”) service provider offering managed voice and data communication solutions. OneVoice was founded in 2000 with a single mission to provide reliable communications solutions to commercial clients without sacrificing personal attention. Based on market and client demand, OneVoice has expanded its offering to include a full suite of IT & Web Services.